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2008 EMEA Regional Meeting
16 – 18 April 2008

Wednesday - 16 April
Business Attire
7:00 pm
Sans Souci

Welcome Cocktail Reception

Host: Bob Van Ness, Executive Managing Director, Global
Introduction of the Preferred Hotel Group Team
Welcome - François Mary, General Manager, Dream Castle Hotel

Thursday - 17 April
Business Attire
7:30 - 9:00 a.m. Breakfast at leisure
9:00 – 9:30 a.m.

General Session, Host: Peter Haigh

Welcome & Preferred Hotel Group Update
John Ueberroth, Chairman and CEO

9:30 – 10:15 a.m.

Playing Offense and Defense in the Current Economy
Ananya Narayan, Senior Vice President Global Strategy

10:15 – 10:45 a.m. Break
10:45 – 11:30 a.m.

The Disneyland Paris Story: A Quest for Experiential Marketing and Cultural Adaptation
François Banon, Vice President European Communication, Disneyland Resort Paris and Frederik Pénot, Director Distribution & Sales Support, Disneyland Resort Paris

11:30 – 12:30 p.m.

Marketing & Public Relations
Results and opportunities of our Marketing Programs, Partners and Public Relations
Chris Fradin, Director, Marketing EMEA
Sarah Clark, Vice President, Communications
Sally Heatherington, Lucre Communications, UK

12:45 – 2:00 p.m.

Luncheon
2:00 – 3:00 p.m.

Strategic Roundtable Session Workshop
20-minute interactive discussions with PHG global staff on sales, marketing, and revenue management. Refer to your personal schedule for appointment confirmations.

3:00 – 3:30 p.m. Break
3:30 – 5:30 p.m.

Strategic Roundtable Session Workshop (Continued)

6:30 p.m. Dinner (Depart from front lobby)
Friday - 18 April
Business Attire
7:00 - 8:30 a.m. Breakfast at leisure
8:30 a.m.

General Session, Hostess: Sandy Masson, Executive Director, EMEA

Results, Opportunities, Innovation
2008 PHG Global Initiatives
Unveiling of New Brand Websites

Global strategies and initiatives for sustained growth for the future
Michelle Woodley, Senior VP, Marketing & Distribution

10:00 – 10:30 a.m. Break
10:30 – 11:30 a.m.

Travel Industry Panel
Moderator: Bob Van Ness, Executive Managing Director, Global
A lively panel discussion with PHG partner companies responsible for millions in revenues each year.
Scheduled Participants:
Bernard Eggen, Director of Procurement Europe,
HOGG ROBINSON GROUP

Michael Edwards, General Manager, Altour
Jason Harris, Senior Director – Hotel Relations, BCD Travel
Eric Meierhans, Distribution Director EMEA,
American Express Travel

11:30 – 12:15 p.m. Concurrent Breakout Sessions #1

Website Health Check – Learn the five critical aspects of your website that impact your revenues.

Guerilla Marketing – Tactics for Short Term Impact – From American Express to Flying Blue - see how to utilize PHG partner channels and resources to fill short-term soft spots and gain customer share

Total Branded Connectivity – The feature-rich booking engine and central inventory control solution that deliver incremental revenue

12:15 – 1:15 p.m. Lunch
1:30 – 2:15 p.m. Concurrent Breakout Sessions #1 (Repeat)
2:15 – 3:00 p.m. Concurrent Breakout Sessions #2

Reporting at Your Fingertips – Utilizing Performance Tracker and other PHG online tools in your daily business decisions

Group Sales Initiatives – Impactful steps to more efficient group sales using innovative technologies and proven strategies

Maximizing Corporate Sales – Understanding the changing
global corporate market and maximizing the RFP process

3:00 - 3:10 p.m. Break
3:15 – 3:55 p.m. Concurrent Breakout Sessions #2 (Repeat)