Overview of Member Services





Meet our 5 Global Member Services Team!

  • These individuals bring vast experience in the hospitality industry and customer service.  

  • The Member Services team is the front-line support for nearly 6 million I Prefer Members worldwide.

  •  In 2024, this team handled over 30,000 inquiries from I Prefer Members!

  • To ensure a seamless experience for our Members, the Member Services team has established clear response time standards and performance goals to guarantee that all inquiries are addressed promptly and efficiently.