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VIP Desk

The Preferred Hotels & Resorts VIP Desk service is provided for our top managed travel agency accounts, both leisure and corporate, to facilitate hotel arrangements for their VIP customers. Please be sure to communicate this information with your Reservations Director, as they will be in frequent contact with the VIP Desk team.

The VIP Desk provides the following personalized services:

  • VIP reservations
  • Sold out date requests
  • Suite reservations and descriptions
  • Room type requests and confirmations
  • Amenity requests
  • Travel industry rates
  • Concierge services
  • PH&R marketing program support (AMEXMR, CMPMKT, CHOICE, LION)

VIP Desk Team:
Boyana Simeonova
Director, Customer Relations

Fidel Rios
Senior Manager, Customer Relations

Main Contact Details and Hours of Operations:
Main Number: 888.798.7372
Fax Number: 312.356.9515
8:30am - 5:30pm, U.S. Central Time, Monday - Friday